Terms & Conditions


Our terms and conditions stated on this page protects the integrity of the customers who do business with Coach Shay and www.alphagirlonline.com

By purchasing any/all of our products online through our safe and secure checkout system, you agree to the following conditions. There is a checkbox to confirm that you do agree to the terms on this page. If you do not agree with our terms - please do not become a customer.

1) We offer no refunds under any circumstances

By purchasing any of our books, online digital training programs, 1-on-1 consulting or workshops, you agree to our policy. 

If you are considering purchasing a program, book or consulting (any offer from YouTube, Instagram, Emails, or over the phone) and you are the type of person who wants a refund (and not willing to do the work) - we can not help you and we will not help you.

To clarify, when you become a customer, we expect you to take action on the advice given. On every checkout page - we have a customer service email that you can email anytime if you have questions before you purchase. We can even get on the phone with you personally to answer your questions about specific programs before purchasing. We do this so our customers are crystal clear on what they are investing in.

Again, we have a no refund policy. We also do not offer "30 day money back guarantees" or "test trials" of any program. 

All sales are final.

2. Consulting/Coaching Programs

Our consulting program is established over the phone during the application process with Coach Shay. This means you are committed when you register for the duration of the contract. The program will begin when you register online stating your commitment to Shay's program.

3. Consulting Payment Plan Agreement and Early Termination Policy

If you elect for the payment plan instead of the upfront payment, it is understood that every 30 days you will be billed by our safe and secure checkout system provided by SamCart.Com. If you for some reason have a failed credit card or debit payment, our system will automatically email you to collect the funds due that day.

If you have questions about the terms, please contact Shay directly at the support email below:

Our customer Support Team:

Email us anytime: [email protected]

Hours Available:

8am-4pm Monday through Friday

(We are Closed on Saturday's and Sunday's and on all major Holidays)


Last Updated: February 26, 2020


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